Withdrawal procedure information
Dorobkizna provides a technology platform that gives users access to account management tools and platform features. Depending on the integrations used, withdrawals may involve external service providers.
Before requesting a withdrawal, users must have an active account and, where applicable, complete identity verification in accordance with security and regulatory requirements.
How to request a withdrawal
The withdrawal process may include the following steps:
Log in to your account
Select an available withdrawal method
Enter the required details
Confirm the request
Complete additional identity verification if required
Processing times may vary depending on the withdrawal method, technical circumstances, and external providers' procedures.
Security verification
To protect accounts and prevent unauthorized activity, some withdrawal requests may require additional identity confirmation.
This may include identity confirmation or other security procedures before completing the request.
Possible reasons for delays
Requests may take longer to process in the following circumstances:
additional identity verification is required;
temporary technical difficulties;
a security review of unusual activity;
procedures or restrictions of external providers.
Important information
Dorobkizna does not hold users' funds and cannot guarantee processing times that depend on external providers' procedures or circumstances beyond the platform's reasonable control.
Before submitting a request, check that your account details are correct and up to date.
Need help?
If you have questions about withdrawals, contact customer support through the Contact page.